As I expected AIB rejected my aplication for credit card and I am sure that the first one would be accepted, but thanks to lady in Nenagh branch it wasn’t even considered.
Let’s go back to Bank of Ireland and the quality o its services: My house mate has had an account in that bank for long time, but they allowed him to have only ATM card. Last week he applied for Laser card, but the Bank Of Ireland staff prepared surprise - they forget that he applied for Laser, so they prepared another ATM card. In addition, they made a typo in his surname printed on card. Well done lads!
I think I have decrypted what means AIB: Absolutely Incompetent Bank-staff.
I think it is time to teach the staff in both AIB and BOI, that incompetence pains, and move to another banks. But what would be the best? Permanent TSB or Ulster Bank?
8 Responses to “Staff against customers (quality of the services yet again)”