Archive for March, 2007

Poland from an Irish perspective

And we have an Irish blogger who is living in Poland and who is describing his own experiences and remarks on Poland, Poles and our culture. It is really interesting.

Check this out: www.lostinpoland.blogspot.com

kick it on kick.ie

www.fotoblogi.eu

Staff against customers (quality of the services yet again)

As I expected AIB rejected my aplication for credit card and I am sure that the first one would be accepted, but thanks to lady in Nenagh branch it wasn’t even considered.
Let’s go back to Bank of Ireland and the quality o its services: My house mate has had an account in that bank for long time, but they allowed him to have only ATM card. Last week he applied for Laser card, but the Bank Of Ireland staff prepared surprise - they forget that he applied for Laser, so they prepared another ATM card. In addition, they made a typo in his surname printed on card. Well done lads!

I think I have decrypted what means AIB: Absolutely Incompetent Bank-staff.

I think it is time to teach the staff in both AIB and BOI, that incompetence pains, and move to another banks. But what would be the best? Permanent TSB or Ulster Bank?

kick it on kick.ie

www.fotoblogi.eu

Quality of the services part 24539 (Irish banks)

I have mentioned couple of times about the quality of the services provided by the Vodafone and its staff. To be honest, the problem concerns wider range of the nationwide commercial public services including Irish banks.

Ask any Pole, Czech, or probably any Irish person about the quality of bank services and information provided by the staff. You will listen to many complains.

People who have their accounts in Bank Of Ireland have to wait months for a simply laser card, and with Bank Of Ireland Internet services you can’t do international transfers. In opinion of many customers it makes Bank Of Ireland Internet banking completely pointless.

Let’s say some bitter words about AIB. The quality of services is much better but it doesn’t mean that the staff provides them. Many of my friends - both Polish and Irish - had bad experiences with them. One of my friends has been struggling for months to get back his mortgage papers after he redeemed mortgage of another property.

One of my friends gave a verbal order to the lady in one AIB branch to have his credits payed automatically from his current account. Two months later bank surprised him with blocking his credit card. He found out that nice lady did nothing with his order.

I had my bad experiences with AIB either. First time, a year ago, during the first weeks I got my wages in a form of bank cheque. One day there was no problem to cash a cheque, but a week later lady in the bank refuse to cash it. She explained me that my company account is in Middleton branch and I should cash my cheque in Middleton. I said, that I understood, but I asked her to explain me why I could cash a cheque one week before. She couldn’t give me a sensible answer so she just cashed my cheque.

The last experience I had was more serious. I have ordered a credit card (I have my bank account for more than one year), so I had to fill in the form in Nenagh AIB branch. Since I am registered in Carlow and my AIB branch is in Carlow, I was waiting for the AIB letters to come to my place in that town. After my coming back to Ireland and to Carlow, I have realised that there was no any letter from AIB. I decided to go to the branch and to find out what is going on. So what has actually happened? Nice lady in AIB Nenagh branch took my order for credit card, but she did completely nothing with that. Lady in AIB Carlow branch asked me politely to fill the form again.

While I was in Poland I withdrawn a couple of hundreds of Euro from my AIB account. I don’t know if I have enough on it at present to fulfill requirements for AIB credit card. If not, it is not my fault but the effect of incompetence of AIB staff in Nenagh.

kick it on kick.ie

www.fotoblogi.eu

Tell us what do you think about us

There have been lot of discussion about many topics related both to Irish and Polish society. There have been both many good and bitter words about Poles, as well as Irishmen, but actually I forgot about the fact that I have a platform to make possible discussion and opinion exchange between both Polish and Irish societies. That platform consist of both of my blogs - Polish and English one.

I have just realised that there is no real Irish - Polish discussion forum, aimed in integration and real introduction both nations to each other. Maybe my idea is pointless, but the lack of discussion between our communities becoming annoying.
Let’s start the discussion between both of our societies. Add your comments to this post, and express your opinions about us, your suggestions or advices what should we change or on what should we work on. I will translate all of them to Polish and will post it on Polish blog, with explanation of the whole idea of multicultural discussion.
All opinions (except extremely vulgar) will be accepted, translated and posted on Polish blog (www.eire.drakkart.com)

kick it on kick.ie

www.fotoblogi.eu

The Beginning of an end of the development?

For the last couple of months I have been frequently reading news in the press on factories in Ireland being shut. There is many examples of it: Pfizer and Motorola in Cork or Procter and Gamble in Nenagh. The second one is said to cause 500 job losses. Procter and Gamble are moving to Poland to Aleksandrow Lodzki (just a town aside of Lodz - my home city). The reasons are obvious… I don’t expect monthly salary to be higher than 200 - 300 Eu in Procter and Gamble Polish factory. In that region minimal salary is 150 Eu, so they will find a lot of people willing to work for that ridiculous amount of money (200 - 300 Eu).
Apart of the fact that Procter and Gamble is moving to Poland, the thing which makes me afraid is shutting factories in Ireland to move them to the poorer countries to save money of payments.

I hope it is not the beginning of an end of the development and general good time for Ireland. Even today in Irish Independent there is an information about firm being shut it co. Clare, causing 100 job losses.
kick it on kick.ie

www.fotoblogi.eu